Help Center

Get help with your bookings, picking up of vehicle, emergencies and more.

Featured articles

How to hire a car

Find a step-by-step guide to hiring a car with SIXT in the UK. Learn more

Car hire without a credit card

If you're hoping to rent a car but don't have a credit card - don't worry. Here at SIXT we also accept American Express, Visa, Mastercard, Diners Club, JCB and Discover Debit Cards for your UK rental. Learn more

Payment methods

Find out what kinds of payment methods we accept and how you can pay for your SIXT car hire with a debit card. Learn more

SIXT car hire protection in the UK

Find out what your protection options are at SIXT and what is covered. Learn more

Vehicle pickup

We make picking up your hire car easy. Find directions to your pick-up branch and know what documents you need for the rental so you can get on the road quickly. Learn more

Cancelling a reservation

Have your hire car needs changed? We go over how to cancel a reservation, including cancellation fees and how early you need to let us know. Learn more

Help with other mobility services

SIXT Share - Carsharing FAQs

Find all the answers to questions you may have about SIXT's car sharing service in Europe.

SIXT ride - Ride-Hailing FAQs

Learn more about SIXT's town car, taxi and airport transfer service.

SIXT+ Car Subscription FAQs

Find out everything you need to know about SIXT's car subscription service.