Making a booking
Booking & changes
Extras & add-ons
Questions before booking
Payment
Car hire protection
Picking up your hire car
Things to know
Pick-up requirements
During rental
Rules during rental
Driving across borders
Vehicle maintenance
During emergencies
Problems during rental
Returning a vehicle
Reminder
Changes upon return
Car Gate
Post return
Billing
Loyalty bonus cards & programmes
Loyalty programme
Car hire with your own insurance
Can I use my own insurance for a hire car?
No, it is not permitted to use personal insurance for a hire car unless the hire is on a business account.