What is a Loss Damage Waiver (LDW)?
Loss Damage Waiver removes the drivers responsibility to a part of the vehicle in case of damage or theft. LDW is mandatory in Great Britain unless the customer is from the US or Canada and has insurance cover through their own credit card.
Under the Damage Protection Programme you are only responsible for the damage and our reasonable administration fees, which arise when we deal with these matters. However, you still have to pay an amount up to the damage excess amount every time you damage the vehicle or any replacement vehicle and if any replacement vehicle is lost or stolen. If the accident is third party's fault, we will try and recover the cost of the repair to our vehicle from the other party. If we are successful, we will be able to refund all or part of your damage deposit at that time.