Making a booking
Booking & changes
Extras & add-ons
Questions before booking
Payment
Car hire protection
Picking up your hire car
Things to know
Pick-up requirements
During rental
Rules during rental
Driving across borders
Vehicle maintenance
During emergencies
Problems during rental
Returning a vehicle
Reminder
Changes upon return
Car Gate
Post return
Billing
Loyalty bonus cards & programmes
Loyalty programme
Loss of key
What do I need to do if I lose my SIXT rental car keys?
Report this immediately to our Customer Service team on +44 (0) 344 499 3399