How do I cancel my reservation?
Cancellation can be made
online.
What is the charge to cancel a reservation?
A prepaid booking can be canceled before the start of the rental. In the event of a cancellation we will charge
- 99 GBP inclusive tax when cancelling before pick-up - the cancellation fee will never exceed the total prepaid amount.
- Full reservation amount when cancelling after scheduled pick-up.
Pay on arrival cancellations before pickup may be made free of charge.Note: For corporate customers with individual agreements alternative prices and regulations can apply.
How much notice must I give to cancel a reservation?
Cancellations can be made at any point prior to the start of the rental. Please note if a prepaid reservation is not cancelled prior to the start time and then not collected, the rental amount will still be charged to the customer in full.